Exceeding Our Customers' Expectations! Southwest Performance Parts has set the pace for worldwide distribution of high performance automotive components for racing, street, and off-road use. Southwest Performance Parts extends excellent customer service and a complete line of high quality products to speed shops, auto parts merchants, machine shops, and chassis and engine builders. Our web site has been designed as a resource for our customers. It contains information about our company, our products, our policies and services.
We have described our product with all the details required for compatibility as best we can. Most of our inventory features items that are a universal fit.
But because of differences in manufacturing the Make, such as the Model and the Year, your specific vehicle may be incompatible with one of our universal items.
Concerning feedback on our items, the Feedback Forum does not provide our team with updates, notices, alerts, or other information that we could use to address questions,
or returns in a timely fashion.
We would be happy to address any the concerns about our inventory with a message to our email address. There, we can provide measurements, images, and other information that may not be included in the default listing to assist with determining compatibility. This will also guarantee that issues are handled swiftly and correctly, usually within the next business day.
We accept payment through PayPal.
Free shipping is for the Continental US only! HI, AK & PR Shipping is extra. Please provide a physical address to ship to. We ship most orders that are place by 3:00 pm CST same day. This means most of our orders will be received by the customer within 1-3 business days (excluding holidays). Out of stock and special ordered items will be drop shipped from the manufacturer. (Special orders will take additional time to expedite and for customer to receive.) Most products are shipped via FedEx. Products that are too large to ship FedEx will be shipped by ground truck freight. Customer will be responsible for this freight. Customer will be contacted for verification and authorization. Orders with multiple items may be shipped from multiple locations. This will result in some items being received by customer at different times. Rush Shipments: Rush shipments are available at customer expense. We will ship out next day or second day air any product that FedEx is able to ship in that manner. Damaged Product: If your product was damaged during shipping, you must contact the shipper (FedEx) with-in 48 hours of receiving the product. At that time you must file a damage claim with them. Lost Product: If a product is lost during shipping, we will contact the shipper and have it traced. If the shipper deems the packages to be lost, we will send out a replacement of the same item. Please call our toll free customer service number if you have any questions regarding shipping an order. View the map below to calculate approximate shipping times to your location. Approximate time to your location
A Return Goods Authorization (RGA) number is required. Please read the following information before requesting an RGA number: Southwest Performance will accept returns within 30 days of purchase. We will exchange UNUSED, re-sell-able, original packaged item(s) for another item(s) of equal value. If the new item is of higher value, you will be responsible for the price difference. All returns must have an RGA# on the package or it will be refused at the time of delivery. An RGA number is required for all returns. Please write the RGA number on the outside of the shipping package or on the packing slip, where it is visible. Please do not write on the original manufacturer?s box. Please note that any product returned for reasons other than being defective or damaged may be subject to a 20% restocking fee or $15.00 administrative fee (whichever is greater), and/or an in-store credit at our discretion . If an undamaged order is refused by the customer at the time of delivery, the customer will be responsible for all shipping charges to and from our location. Please return all products in ?as-new? condition, in the original packaging with all the original warranty cards and installation instructions. There will be a $35.00 re-boxing fee for products returned in a damaged box. All returned merchandise will be inspected, and if they are not in ?as-new? condition, additional charges will apply. Southwest Performance will not accept returns on products that were damaged as a result of abuse or improper installation. Southwest Performance is not responsible for items not fitting or working correctly if the customer has given incorrect information or ordered incorrect parts. No returns on electrical items, painted or custom ordered items.